SMS Terms

1. Program

My Media Matters FrontDesk is an automated text-message assistant run by MyMediaMatters LLC (“My Media Matters,” “we,” “us”), 319 E Grand Ave, Ponca City, OK 74601. It replies by text when someone texts or calls our business line. Replies are written by an automated assistant and handed to a person for anything it should not handle, or whenever you ask for one.

2. What you will receive

• Replies to a text you send us: answers to your questions and a few questions about what you need.
• One text-back if you call us and nobody answers.
• If a conversation goes quiet, up to two follow-up texts over about three days, sent only between 8am and 9pm local time.

3. How you opt in

You opt in by contacting us first: texting our number or calling it. We do not text people who have not contacted us, and we do not buy or rent contact lists. Consent to receive these texts is not a condition of buying anything from us.

4. Frequency and cost

Message frequency varies with your conversation; it is usually a handful of messages. Message and data rates may apply, as set by your mobile carrier. We do not charge for texts.

5. Opt out and help

Reply STOP at any time (STOP, UNSUBSCRIBE, CANCEL, END and QUIT all work). You will receive one confirmation and no more messages. Reply START to resubscribe. Reply HELP, or contact us at 580-789-6640 or kelsey@mymediamatters.com, for help.

6. Carriers

Carriers are not liable for delayed or undelivered messages.

7. Your information

We use your phone number and the content of your messages only to answer you and pass your request to a person. We do not sell or share mobile information or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle your information.