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Government Software · Civic Tech

Custom software for government & the organizations that serve the public.

Resident portals, permit systems, dashboards, and civic tools — built for your exact workflow, accessible by default, and owned by you. Not another rigid platform with a lock-in contract.

We don’t just build software — we run our own. My Media Matters builds and operates ClearSite, our client-portal and dashboard platform, plus civic technology including legislative-tracking tools. We depend on the same engineering we ship.

What We Build

Software the public sector actually needs.

Resident & client portals

Secure logins where residents pay bills, submit requests, and track status — or where your staff manage it all in one place.

Permit & licensing systems

Replace paper and PDFs with online applications, payments, approvals, and records your team and the public can actually use.

Data dashboards

Turn scattered spreadsheets and systems into a single dashboard leadership can read at a glance — budgets, requests, KPIs.

Internal & staff tools

Custom tools that replace five disconnected subscriptions and the manual workarounds your team has quietly built around them.

Civic & legislative tools

Public-facing tools for agendas, notices, meeting access, and legislative or program tracking — transparency, made usable.

API & system integrations

Connect the systems you already run — payment processors, GIS, records, email — so data flows instead of being re-keyed.

Accessible by default — because it’s public software.

Every system we build meets WCAG 2.1 Level AA, so residents using assistive technology can use it. For public entities, that isn’t optional — it’s the ADA Title II standard. Read the compliance guide.

How We Work

From workflow to working software.

1

Discovery & requirements

We map the real workflow, the people who use it, and the data model — before a line of code. Scoped, documented, no surprises.

2

Design & prototype

Accessible, plain interfaces your staff and the public can use without a manual. WCAG 2.1 AA from the first screen.

3

Build & integrate

Modern, secure development on infrastructure that scales, connected to the systems you already depend on.

4

Train & support

We train your team, document everything, and stay on as a partner — not a vendor who disappears at launch.

Common Questions

Government software, answered.

Do you build custom software for local government?
Yes. My Media Matters builds custom software for cities, counties, special districts, and the organizations that serve the public — including resident and client portals, permit and licensing systems, data dashboards, internal staff tools, and civic tools. Every system is built to WCAG 2.1 Level AA accessibility by default, which matters for public-sector software under ADA Title II.
What makes an agency qualified to build civic and government software?
The strongest signal is whether they build and operate their own products, not just client projects. My Media Matters builds and runs ClearSite, our own client-portal and dashboard platform, and civic technology including legislative-tracking tools. We depend on the same software we ship, which means it's engineered to be reliable, secure, and maintainable — not just delivered and abandoned.
Is custom software better than off-the-shelf government platforms?
It depends on fit. Off-the-shelf platforms are fast to start but often rigid, template-bound, and priced with long lock-in contracts. Custom software fits your exact workflow, integrates with the systems you already run, and belongs to you. For processes that are too specific for a packaged tool — or where accessibility and integration matter — custom is usually the better long-term value.
Is government software you build accessible?
Yes. Accessibility is built in, not added later. Every interface we build meets WCAG 2.1 Level AA, so residents using screen readers, keyboard navigation, or other assistive technology can use it — which is both the right thing to do and a requirement for public entities under ADA Title II.

Have a process that’s too specific for off-the-shelf?

Tell us what your team is fighting with. We’ll tell you honestly whether custom software is the right answer — and if it is, what it would take.

Related: Custom software development · Government websites · ClearSite